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TERMS & CONDITIONS

TERMS & CONDITIONS

1. Introduction

Welcome to Cravings Bakeshop (Cravings.pk). By accessing or placing an order through our website, you agree to be bound by these Terms & Conditions. These terms apply to all users, customers, and visitors of our platform.

2. Orders & Acceptance

  • All orders placed through our website are subject to acceptance and availability.

  • We reserve the right to accept, reject, or cancel any order at our sole discretion.

  • Orders may be cancelled if:

    • Incorrect or incomplete information is provided

    • The order appears fraudulent or fake

    • The product is unavailable

  • Once an order is confirmed, it will be processed for same-day delivery.

3. Payment Methods

We currently accept the following payment methods:

  • Cash on Delivery (COD)

  • Bank Transfer

For bank transfers:

  • Orders may be processed after payment confirmation.

  • Customers are responsible for sharing payment proof where required.

4. Pricing & Changes

  • All prices listed on the website are in PKR.

  • Prices may be updated at any time without prior notice.

  • We are not responsible for pricing errors, and such orders may be canceled if necessary.

5. Product Representation

  • We make every effort to display products accurately.

  • However, due to lighting, screen differences, and manual preparation, slight variations in color, design, or decoration may occur.

6. Use of Website

You agree not to:

  • Place fake or misleading orders

  • Use the website for unlawful purposes

  • Attempt to harm, hack, or disrupt the website

7. Delivery Terms

  • We aim to provide same-day delivery in selected cities.

  • Delivery timing may vary depending on order volume, weather, or other external factors.

8. Limitation of Liability

Cravings Bakeshop shall not be held liable for:

  • Delivery delays beyond reasonable control

  • Minor variations in product appearance

  • Issues arising from improper storage after delivery

9. Right to Refuse Service

We reserve the right to refuse service to anyone at any time without obligation to provide a reason.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

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